Privacy Policy
Effective Date: December 12, 2024
At AutoglassMaryland.com, operated by Kineged Autoglass, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and other contact details you provide when submitting a form or contacting us.
- Vehicle details and service preferences provided during your inquiry or appointment scheduling.
b. Non-Personal Information
- IP address, browser type, operating system, and other technical details collected automatically when you access our website.
- Information about your interaction with our website, such as pages visited, time spent, and referral source.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries, schedule services, and provide customer support.
- To process payments and deliver services.
- To improve our website, services, and customer experience.
- To send important updates, promotions, and service-related communications.
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We take the security of your information seriously and implement the following measures:
- Use of secure servers and encryption technologies.
- Limited access to personal information, restricted to authorized personnel only.
- Regular monitoring of our systems to prevent unauthorized access, loss, or misuse of data.
However, please note that no method of online transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: To perform services on our behalf, such as payment processing and scheduling.
- Legal Obligations: To comply with applicable laws, regulations, or court orders.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Understand website traffic and user behavior.
- Improve website performance and tailor content to your preferences.
You can modify your browser settings to disable cookies, but some features of our website may not function properly without them.
6. Your Rights
As a user, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails.
To exercise these rights, please contact us at info@kineged.com or call 443-800-6699.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this page periodically to stay informed about our privacy practices.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: info@kineged.com
- Phone: 443-800-6699
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.